6 things your small association will love about YourMembership AMS

Moving to all-in-one membership management software like YourMembership helps you to keep your member data secure and save costs by using a single solution to manage your organization’s database and day-to-day activities. Here are six more things our clients love about YourMembership.

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It’s not unusual for small associations to manage member data with spreadsheets, starter technology, and multiple systems when they’re just getting started. But as your organization grows, it’s time to move to association management software (AMS) built for small-staff associations.

The benefits of all-in-one membership software

Small associations are moving to YourMembership association management software (AMS) to handle core aspects of membership management and more – reporting and analytics, website creation, a self-service member portal, communication management, event management, a built-in online community, and e-commerce and accounting. Moving to all-in-one membership management software like YourMembership AMS helps you keep your member data secure and save costs by using a single solution to manage your organization’s data and other day-to-day activities.

Six things to love about YourMembership AMS

As if the fact that it’s an all-in-one solution weren’t enough reason to love YourMembership AMS, here are six more things that clients love about it:

1. Support – when and how you need it

Even if your software is easy to use, sometimes you need some extra help. YourMembership offers support in multiple ways to ensure you have access to the type of customer support you need when you need it. Support options include:

• Live daily Q&A sessions with an expert
• A robust knowledge base that shares articles and videos to help you as you navigate YM
• A support team available to assist when you need targeted help

2. Tools to drive new revenue streams

There comes a point in every association’s life when there’s a need to increase revenue. One of the big challenges is that you don’t want to turn off prospective and renewing members by simply raising the cost of membership dues. YourMembership AMS can help.

Here are examples of ways associations use YourMembership association management software to boost revenue:

• Set up an online store – YourMembership AMS includes e-commerce and online store functionality that makes it easy to accept donations and sell store items. You can sell everything from sponsorships and branded merchandise to event registrations, donations, and other non-dues items. Buyers will appreciate having a familiar shopping experience and a convenient way to pay.
• Sell advertising – You can sell ads for your website and member directory, member newsletter, event programs, and more. For example, using YourMembership membership directory functionality, which includes ad space capabilities, you can easily place companies’ banner ads in multiple locations.
• Easily manage can’t-miss events – It’s easy to throw the event of the year with YourMembership’s robust event management features. You can build event microsites to draw more attention to your events. You can also create buzz and build excitement about your events through targeted emails, text messages, and your online community. Plus, you can automate your event wait list process to remove manual steps from the process, boost the efficiency of your event management, and help ensure you fill every seat for your events.
• Offer an online career center – Using YM Careers job board software by Community Brands, which is built for associations and integrates with YourMembership AMS, you can easily build a robust online career center. An online career center is a one-stop place for your members and prospective members to find job opportunities and career development resources. By offering these career-building benefits that members seek, you can attract more members, improve member retention, and increase non-dues revenue by offering employers the option to pay to maximize exposure to their job postings.
• Offer more learning opportunities – You can use Freestone learning management system (LMS) to deliver great educational content more efficiently. It integrates with YourMembership AMS to help you grow with your members’ educational needs, drive member value, and diversify your revenue stream.

For example, with Freestone and YourMembership, you can offer educational content from your in-person events through an online experience, allowing you to stretch your investment in on-site content further. Offering online learning experiences will help your organization bring in revenue that you otherwise wouldn’t capture from members who are unable to attend your in-person events.

3. An all-in-one solution

As an all-in-one AMS solution, YourMembership reduces the number of systems you must pay for and maintain. YourMembership can serve as your customer relationship management (CRM), event management, website, online community, accounting, and e-commerce solution – in a single platform – so there’s no need to manage multiple systems. Plus, YourMembership is easy to use and offers lots of free guides and on-demand videos to help you anytime. Being able to easily manage your data and processes in one place will save your staff time and headaches.

4. A better member experience

Here are just a few of the ways YourMembership helps you improve the member experience:

• Auto-renewal – Offering members an auto-renewal option for their membership gives members a convenient way to keep their membership current so that they don’t miss out on member benefits. (It also helps to increase your member retention!) YourMembership offers the option of auto-renewals as well as account updater functionality, which ensures that your recurring revenue remains intact even if your members’ card information changes.
• Online member community – Online community functionality is built into YourMembership AMS to help you easily engage and connect members online. You can encourage member engagement by setting up discussion groups, watch what members are talking about to better understand what they want, post important content, and highlight key benefits such as your association’s events, educational program, and career center.
• End-to-end event management – Events play an important role in most associations. YourMembership AMS helps you easily manage every aspect of your event so that you can elevate the event experience for your members with personalized registration paths and more.
• Membership directory – With YourMembership, you can provide members with an online membership directory that allows them to easily search for other members in your association. Members can use the directory to connect with other members and build relationships that can lead to mentorship opportunities, job leads, information sharing, and exchanges of ideas. By offering this type of tool, you can encourage ongoing member engagement.
• Streamlined web access – If you use a website powered by YourMembership, there’s no need to hire a web developer to connect your website with your membership application form and your membership portal. Members can easily join or sign into the membership portal directly from your website because it’s all in one system. This improves the member recruitment, onboarding, and engagement experiences.

5. Tools that help you work more efficiently

YourMembership AMS gives you an easy-to-use interface and simple workflows to help you automate and streamline day-to-day processes. You can do things such as:

• Schedule multiple automatic email renewal reminders
• Offer members the option of automatic credit card renewal
• Generate and send invoices automatically or with one click
• Schedule reports for automatic distribution via email on a daily, weekly, or monthly basis
• Automate event confirmations, reminders, and thank you emails

The result? Your staff will have more time to focus on delivering a great member experience.

6. Insights to help you make data-driven decisions

With YourMembership, you’ll have the insights you need to understand your membership better and make more data-driven business decisions. Using reports and dashboards, you can quickly gain visibility to member growth, retention rates, engagement scores, and more, so you can make data-based decisions to move your organization forward. YourMembership also offers data analytics functionality to give your staff instant access to high-quality, interactive, and visual data. It gives you insights into your data to help you uncover trends and find new opportunities for growth.