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When it comes to your association’s success, providing a great member experience is big. It impacts everything from member acquisition to member engagement and retention. Is your association’s small staff ready to give members the kind of experience they expect? Here are essential insights and tips to help you improve the member experience for your association.
Member retention is vital to your association’s success. It creates a loyal membership base and supports your overall membership marketing efforts. According to Momentive Software’s Small Staff Association Benchmark Report, 83% of small associations report...
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